Stephanie - Customer Service Representative with over 2 years of call center experience

Guadalajara, Jalisco, MexicoRemoteen

Gained experience in sales, customer service, and troubleshooting across multiple call centers.

Worked for Teleperformance for over a year and Allorica for six months, demonstrating role versatility.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with expertise in sales and troubleshooting, dedicated to resolving customer issues and enhancing service quality.

Customer ServiceIntermediate

Assisted customers with inquiries and provided solutions in a call center environment.

TroubleshootingIntermediate

Resolved technical issues related to internet services for clients.

SalesIntermediate

Engaged in sales activities aimed at internet service clients.

Communication SkillsIntermediate

Communicated effectively with customers to understand and address their needs.