Stephanie - Bilingual Call Center Agent with Customer Service Skills

Choloma, Cortés, HondurasRemoteen

Worked at a US-based call center in Honduras, providing customer support in both English and Spanish.

Managed customer inquiries and responded to queries effectively in a high-volume environment.

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated bilingual call center agent with experience supporting US-based clients from Honduras, skilled in communication and query resolution.

Flexible availability for full-time, remote work, demonstrating adaptability and commitment.

Customer ServiceIntermediate

Handled customer inquiries and provided assistance in a call center setting, ensuring customer satisfaction.

Bilingual Communication (English and Spanish)Intermediate

Communicated effectively with customers in both English and Spanish, facilitating clear understanding.

Remote Work ReadinessBeginner

Presented willingness and availability to work 40 hours from home, adapting to remote working environments.

Query ResolutionIntermediate

Responded to customer queries accurately, contributing to positive service experiences.