This is my profileContact via CazVidStephanie
Customer Service Professional with 4+ years of diverse industry experience
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Competencies
Extensive experience handling customer inquiries, resolving issues, and fostering customer relationships.
Utilized CRM tools to document interactions, manage customer data, and identify sales opportunities.
Applied active listening skills to understand customer needs and provide appropriate solutions.
Operated kitchen equipment adhering to safety standards and maintained cleanliness in food prep areas.
Handled multiple tasks efficiently, prioritized responsibilities, and supported inventory management.
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Summary
Dedicated customer service professional with over 4 years of experience in retail and quick-service environments.
Key Achievements
- Provided prompt, high-quality customer service, resolving inquiries and billing issues effectively
- Managed multiple communication channels, including calls and emails, ensuring timely responses
- Trained new hires in product knowledge and customer service protocols
Experience
Customer Service Representative
Provided exceptional customer service by promptly responding to inquiries and resolving issues, Managed a high volume of incoming calls and emails, Built strong relationships with customers through active listening and empathy, Assisted customers with product selection, order placement, and...
Crew/Team Member
Maintained a fast speed checking out people's items, Prioritized and completed time-critical tasks, Provided quality customer services, Operated kitchen equipment in line with safety standards, Cleaned, swept, and mopped food preparation and FOH areas, Filled up stations with cutlery,...