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Stephanie

WMS Business Analyst with expertise in inventory management and data analysis

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Managua, Managua Department, Nicaragua
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Competencies

Project ManagementIntermediate

Applied project management principles to coordinate tasks and support system implementation.

Data AnalysisIntermediate

Utilized Power BI to analyze inventory databases, supporting operational insights.

Customer SupportAdvanced

Provided technical support and training for FDM4 users, ensuring effective system usage.

Communication SkillsAdvanced

Engaged with local and external customers to troubleshoot issues and provide solutions.

Education

Industrial Engineer
UNIVERSIDAD CENTROAMERICANA UCA
Completed 2020

Languages

EnglishProficient
SpanishFluent

Summary

Experienced in supporting warehouse management systems, providing user training, and analyzing inventory data to optimize operations.

Key Achievements

  • Collaborated with IT team to support FDM4 system for warehouses in SA and US
  • Provided FDM4 support and trained users, enhancing system utilization and user proficiency
  • Analyzed inventory databases using Power BI to aid decision-making

Experience

WMS Bussiness Analyst

BC Logistics, SA
JULY 2024 - PRESENT

Collaborate with the IT team to provide customer service to local and US warehouses in FDM4 system., Provide support with FDM4 issues to local and external customers., Trained local users in FDM4 tools., Analyzed inventory data bases in Power BI.

Skills

Project ManagementData AnalysisCustomer SupportCommunication Skills
Published on CazVid - Jul 3, 2025
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