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Stephanie
Virtual Assistant with diverse customer service and translation experience
Video resume
Virtual Assistan
nMy work experience begins as an English teacher at an institute for two months, then I was a customer service at an exchange house for a month, then I worked for eight months as a translator of legal documents, then customer service and salesperson at TeraSmart under the Zendesk and Crisp system. I sold jade jewelry and served various people from different parts of the world. After this, I was a moderator of different chats and I have been working as a Marketer.
Contact
Caracas, Distrito Federal, Venezuela
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support to clients through different platforms, resolving inquiries and facilitating sales.
TranslationIntermediate
Translated legal documents, maintaining accuracy and language clarity.
SalesIntermediate
Sold jewelry and managed client interactions to support business growth at TeraSmart.
Chat ModerationIntermediate
Moderated online chat conversations across various platforms, maintaining community standards.
Language TeachingBeginner
Taught English at an institute, engaging students for two months to improve language skills.
Summary
Multilingual professional with diverse experience in customer service, translation, sales, and chat moderation, adept at supporting global clients and managing communication platforms.
Key Achievements
- Gained extensive experience across multiple customer service platforms including Zendesk and Crisp.
- Translated legal documents over an eight-month period, ensuring accuracy and clarity.
- Served as both sales and customer support at TeraSmart, handling diverse client needs and selling jewelry.
Skills
Customer ServiceTranslationSalesChat ModerationLanguage Teaching
Published on CazVid - Jul 3, 2025