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Steven
Customer Service & Education Professional with 10+ years of diverse experience
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Competencies
Provided bilingual customer support in a call center environment, handling client inquiries and issues.
Experience teaching social studies, humanities, and English at formal educational institutions.
Coordinated gym staff, managed public relations, and led group activities.
Proficient in MS Office Suite and general computer skills applied in administrative and management tasks.
Education
Languages
Summary
Experienced in client support, team coordination, and teaching across diverse environments with proven adaptability and leadership skills.
Key Achievements
- Bilingual call center voice agent for a fintech campaign, demonstrating language proficiency
- Managed and coordinated gym staff, implementing media and public relations strategies
- Led diverse educational initiatives including teaching humanities and participating in the United Nations Model
Experience
Bilingual Call Center Voice Agent
First BPO experience as a bilingual call center voice agent for a fintech campaign
Highschool Social Studies Teacher
Versatility for teaching diverse humanities: philosophy, social sciences, ethics, political sciences, Group director, Sports and health promoter, United Nations Model leader, Democracy Group Coordinator
English Teacher
First experience hired in a formal institution as an english teacher
Manager
Qualify and coordinate the gym staff, Media and public relations strategy, Inventory checking, Services structuration, Customer service, Commercial advisory, Cashier, Hosting