Strong - CRM Specialist in San José, Costa Rica

San José,San José,Costa Ricaen

Developed and maintained customer relationship management strategies to enhance client engagement.

Streamlined communication processes, resulting in improved customer satisfaction and retention.

Published on CazVid

Summary

Dedicated CRM specialist with a strong background in developing strategies that improve customer satisfaction and retention. Skilled in data analysis, communication, and strategic planning to support business objectives.

Key Achievements

Implemented data-driven insights to optimize marketing campaigns and sales efforts.
Facilitated cross-functional collaboration to ensure seamless customer service delivery.

Skills

Customer Relationship ManagementAdvanced

Expertise in managing customer data and fostering long-term client relationships to drive business growth.

Data AnalysisIntermediate

Proficient in analyzing customer data to inform strategic decision-making and improve engagement strategies.

Communication SkillsAdvanced

Skilled in effectively communicating with clients and internal teams to ensure clarity and alignment.

Strategic PlanningIntermediate

Capable of developing and executing strategic initiatives to enhance customer satisfaction and retention.

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