Susana - Customer Service Professional with 2+ years of experience in telecommunications

Puebla City, Puebla, MexicoRemoteen

Gained extensive customer interaction experience at Teleperformance, Tento Mexico, and Fonduevara

Developed strong communication and conversational skills with diverse customer base

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer communication and satisfaction in the telecommunications industry.

Customer CommunicationAdvanced

Used effective communication skills to handle customer inquiries and maintain conversations.

Client RelationsIntermediate

Built rapport with customers to enhance service quality and satisfaction.

Problem SolvingIntermediate

Assisted customers in resolving issues through active listening and accurate information.

MultitaskingIntermediate

Managed multiple customer interactions efficiently within a fast-paced environment.