Susana - Customer Service and Sales Professional with experience in finance, telecommunications, and hospitality

Alajuela, Alajuela Province, Costa Ricaen

Successfully facilitated credit placements at Gextiona, enhancing client financial options.

Streamlined activation processes for mobile lines at Solucell, improving efficiency and response time.

Published on CazVid

Summary

Dedicated professional with hands-on experience in finance, telecommunications, and hospitality sectors. Skilled in customer relations, sales, and process optimization, with a strong commitment to continuous learning and service excellence.

Key Achievements

Provided attentive customer service at Las Cañitas, ensuring customer satisfaction and adherence to operational standards.
Expanded client database and supported recruitment processes at Empleos.net/Multivex, contributing to business growth.

Skills

Customer ServiceAdvanced

Skilled in addressing client needs promptly and professionally across diverse industries.

Sales & MarketingIntermediate

Experience in expanding customer bases and supporting promotional activities.

Communication SkillsAdvanced

Effective in conveying information clearly and fostering positive interactions.

Administrative SupportIntermediate

Proficient in basic computer usage and organizational tasks to support team operations.

Languages

Español(Nativo)

Experience

Asesora de colocación de crédito a cuentas Gollo y Asesora comercial para Coopecaja

Gextiona

Asesora de colocación de crédito a cuentas Gollo. Asesora comercial para Coopecaja

Activación de líneas

Solucell

Recepción de llamadas de compañeros para la activación de líneas para celulares, esto haciéndolo con rapidez para mayor eficacia.

Atención al cliente

Bar y Restaurante Las Cañitas

Limpieza de la zona de trabajo. Atención a los clientes y sus pedidos de bebidas y comidas. Atención del orden y reglamento de las actividades del lugar, tanto recreativas como visuales.

Ventas, mercadeo y otros

Empleos.net/Multivex

Buscar agrandar la base de datos de empresas con la necesidad de buscar personal laboral. Ayudar en la aplicación de los puestos en la página. Filtrar y realizar entrevistas base para las empresas.