S - Customer Service Supervisor with 10+ years of cross-functional experience

Nicoya, Guanacaste Province, Costa Ricaen

Supervised teams in Customer Service, Conciliation, and Logistics departments.

Handled managerial support functions including reports, information management, and administrative tasks.

Published on CazVid

Summary

Experienced customer service supervisor with a background in logistics, administration, sales support, and retail cash operations. Adept at managing diverse responsibilities and enhancing team performance.

Key Achievements

Managed cash operations, including deposit accreditation, cash handling, and credit collection at retail.

Skills

Customer ServiceAdvanced

Provided support and supervision to customer service teams, ensuring quality service delivery.

Administrative AssistanceIntermediate

Performed administrative duties including reception, report preparation, and managing communications.

Logistics & ConciliationIntermediate

Supervised conciliation and logistics operations, coordinating departmental workflows.

Cash Handling & Retail OperationsIntermediate

Managed cashier responsibilities, including deposits, credit application, and cash reconciliation.

Problem Solving

Experience

Operadora de Servicio al cliente

PRIDESSA S.A

2015 - 2018

Supervisión en Dpto de Conciliación y Logística, Recepcionista, labores de asistencia a la Gerencia General

Supervisora de Servicio al cliente

CORPORACION ZERMAT DE COSTA RICA S.A

2018 - 2021

Asistente de Gerencia de Ventas, realizar todas las labores correspondientes al puesto, reportes, manejo de información, Asistente de Gerencia General y Direccion General; todo lo relacionado a las jefaturas, tareas de recepción, funciones del Dpto. de Ventas, Retail y Contabilidad.