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Sylvanus

Sales Executive

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Gingee, Tamil Nadu, India
Available on CazVid
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Competencies

Customer ServiceAdvanced

Provided customer support, resolved issues, and ensured satisfaction across banking and service roles.

Project ManagementIntermediate

Managed project goals, coordinated team efforts, and monitored progress at Zealous Services.

Process ImprovementIntermediate

Contributed to enhancing processes in sales and customer support roles for efficiency.

Administrative SupportAdvanced

Handled record keeping, organizational tasks, and administrative duties in various positions.

Education

BA
St,Joseph's college of Arts and Science
Completed Apr 2007
High School Diploma
st michael's higher secondary school
Completed Apr 2003
GED
st anthony's high school
Completed Apr 2000

Languages

Tamil
English

Summary

Experienced professional with a diverse background spanning banking, technology sales, and investigative roles. Skilled in customer satisfaction, process improvement, and project leadership, seeking to leverage broad expertise to contribute to organizational success.

Key Achievements

  • Implemented cross-selling processes at HDFC Bank enhancing customer engagement.
  • Led project coordination and staff management at Zealous Services, ensuring timely delivery.
  • Gathered and analyzed evidence effectively as Accident Case Investigator at Bajaj Allianz.

Experience

Sales Executive

HDFC Bank
Oct 2007 - Mar 2008

Implemented processes for cross-selling products or services based on customer needs

Accident Case Investigator

Bajaj Allainz
Jun 2008 - Dec 2009

Responsible for the gathering, analysis, and evaluation of evidence from numerous sources, including documents, surveillance footage, and databases.

Sales Executive

URSWILL Technology pvt
Jan 2010 - Nov 2011

Ensured customer satisfaction through effective communication skills and problem resolution techniques

Manager

Zealous Services pvt
Nov 2011 - Nov 2022

Providing leadership and direction to staff members to ensure successful completion of projects on time and within budget., Setting project goals, monitoring progress, and resolving any issues that arose., Coordinating projects with other team members and leaders.

Managing Director

SS business consultants
Jan 2018 - Dec 2022

Looking to raise money to restart my business, SS Business Consultants., Responsible for interacting with most of the banks.

Data Entry

Salem Customer support Services pvt
Jan 2022 - Jun 2025

Leaving my current role because it has not worked out due to complications with their payout system., Learning the process and doing jobs to get a feel for how things work there.

Skills

Customer ServiceProject ManagementProcess ImprovementAdministrative Support
Published on CazVid - May 17, 2026
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