Owner
Historic Homes
Provided clear communication with clients and employees in person, by phone, and in writing., Negotiated, established, and fulfilled contracts to achieve positive outcomes., Securely confirmed and documented financial transactions.
Disability Claims Analyst
Standard Insurance
Analyzed contracts and supporting documents to produce timely claim resolution., Produced written communication to clients regarding claim outcomes., Maintained accurate documentation over several platforms.
Collection agent
Active Credit services
Call center., Heavy call volume, 160 connects daily average., Inbound and outbound calls., Requested payment for outstanding debts., Achieved and surpassed weekly and monthly income targets.
Legal assistant
Active Credit services
Reviewed and assessed credit records to assess feasibility of legal action., Filed liens.
Loan processor
Wells Fargo
Received inbound calls for loan services and performed data entry of loan applications.