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Tayson
Sales and Customer Service Professional with diverse industry experience
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Competencies
Provided customer support across various roles, including inbound/outbound calls, reservations, and client engagement.
Applied sales strategies in different sectors such as real estate, legal, Medicare, and retail to qualify prospects and close deals.
Managed inventory, payments, and operational duties for a small business and box office functions.
Performed dispatching, coordination, and delivery management in trucking and shipping environments.
Engaged with legal clients and Medicare prospects, qualifying leads and assisting with appointment setting.
Education
Languages
Summary
Experienced professional in sales, customer service, business management, and dispatch across diverse industries including transportation, real estate, legal, and retail.
Key Achievements
- Managed inventory, payments, and customer service operations at own business.
- Consistently engaged with leads, qualified prospects, and set appointments across multiple sales roles.
- Handled customer retention and dispute resolution in service and sales environments.
Experience
Owner and Founder
Managing hair product inventory every week., Weekly payment to our workers and assistants., Knowing what product to purchase from our sellers (traders) daily, and making payments to our commercial sellers., Creating our main customer service abilities.
Sales Agent – Outbound & Inbound
Working with 5-star rating BBB, Forbes, Google, Schaumburg, IL, Top5 car shipping to help customers ship their vehicles nationwide., Taking payment manually, offering an upsell for car protection, and a 5-star rating., Following up with customers daily, making sure they have a great experience with...
Intake Specialist - Sales Agent - Outbound
Engaging with generated leads at Spartan Law, helping accident victims and answering any questions they may have regarding their rights after the accident., Qualifying prospects' information to complete a sale and set up an appointment for an attorney to return calls.
Sales Agent – Intake Specialist, Appointment Setting
Engaging with generated leads, qualifying the prospects' information to make an appointment and complete a sale, and transferring it to a closer to get a better deal and with benefits on their Medicare insurance plan.
Retention Agent - Inbound
Retaining customers that are willing to leave our company and providing them with a discount rate and a better plan for their stay.
Sales Agent Assistance - Outbound
Following up with generated leads from customers interested in our company policies lending system with outbound calls.
Sales Agent Assistance - Outbound
Making outbound calls in the entire United States creating interest with customers willing to sell their properties on our website.
Sales Agent Assistance - Outbound
Engaging with clients regarding personal injury law and helping them understand their rights.
Administrative Assistance – Inbound, Outbound, Email, Chat and Attachments
Customer service and Back office freelancer agent administrating online accounts by verifying process and time.
Retention Specialist & Multi Skills Agent – Inbound
Turning customers into repeat buyers and preventing them from switching to a competitor.