Tebogo - Sales Consultant with 6+ years in Customer Service and Retail

Skilled in engaging with clients, resolving issues, and ensuring positive experiences in retail and educational environments.

Proficient in telephone communication, providing clear information, and handling customer inquiries effectively.

Experienced in data entry, lesson planning, and managing classroom activities to support organizational needs.

Demonstrated ability to reach and surpass sales goals through effective customer engagement and product knowledge.

Admin. Assistant teacher. General assistant. Housekeeping. Supervising student during activities, transitions, and brake activities. Instructional help. Managing classroom. Lesson planning. Data entry. Listen to student read, read to them, and lead activities. Reinforce lessons with individuals or small groups. Monitor and report student progress and outcomes. Help with record-keeping, attendance, and entering grade

Answer inbound calls. Assisting customers. Dealing with customer complains. Reaching monthly sales and targets. Handling returns. Answer questions/queries telephonically and provide brochure information by e-mail/facsimile.. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.. Updating client’s details. Product education to clients. Checking progress of stock delivery and updating clients. After sales calls/Courtesy calls. Assisting in managing floor standards. Arranging deliveries. Risk assessment | Credits and higher purchase. Prospecting new customers. Marketing of new products and sales. Training of new staff. Assisting with counting new stock. Assisting house keeping