Detail-oriented customer service agent with experience in oral and written communication, proficient in Microsoft Office tools, and developing leadership skills. Committed to providing exceptional support and fostering positive customer relationships.
Utilized oral and written communication skills to interact effectively with customers and team members.
Applied Microsoft Word and Excel for documentation, data management, and reporting tasks.
Applied basic leadership and interpersonal skills in team settings and customer interactions.
Continuum Global
Certified in Safety Monitor/Fire Warden
Certification in leadership (Supervisor)
Certification in Phlebotomy
Certificate in Customer Service
CXC
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