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Customer Service Professional at Restaurant ’t Skûthûs and Tutor at Fast Learning

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer ServiceAdvanced

Proven ability to deliver excellent service, ensuring customer satisfaction and repeat business.

Language SkillsExpert

Fluent in Dutch, Frisian, English, Spanish, German; strong communication skills across diverse audiences.

Multitasking & Time ManagementAdvanced

Efficiently manages multiple roles and responsibilities with limited hours, maintaining high performance.

Technical LiteracyIntermediate

Proficient in Microsoft Office Suite and VBA, supporting administrative and analytical tasks.

Education

University of Twente
2014
Technológico de Monterrey
University of Twente
Piter Jelles Leeuwarder Lyceum
Completed 2015

Languages

DutchExcellent
FrisianExcellent
EnglishExcellent
SpanishBasics
GermanBasics

Summary

Dedicated professional with extensive experience in hospitality and tutoring, skilled in multilingual communication, leadership, and multitasking. Committed to delivering exceptional service and fostering academic growth.

Key Achievements

  • Promoted from dishwasher to lead waiter, increasing restaurant efficiency and customer satisfaction.
  • Consistently managed multiple responsibilities, demonstrating adaptability and leadership in a dynamic environment.
  • Established effective tutoring relationships, contributing to students' academic progress.
  • Developed multilingual communication skills across six languages, enhancing customer and client interactions.

Experience

Waiter

Restaurant ’t Skûthûs
2014 - Present

Upgraded from dishwasher to waiter. End responsible in the restaurant. Work an average of 10 hours a week

Tutor

Fast Learning
2016 - Present

Tutoring students at high schools. Helping students make progress. Work an average of 2-3 hours a week

Different (small) jobs

2009 - 2013

Skills

Customer ServiceLanguage SkillsMultitasking & Time ManagementTechnical Literacy
Published on CazVid - Jun 2, 2026
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