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Area Manager at Standard Bank Loan Centre
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Competencies
Skilled in addressing customer needs, enhancing client relationships and satisfaction.
Experienced in supporting operational workflows in manufacturing and banking environments.
Proficient in capturing and verifying data on SAP and other systems with high accuracy.
Basic knowledge in electronics, mobile device repairs, and system support.
Education
Summary
Dedicated area manager and support professional with a background spanning banking, manufacturing, and logistics. Adept at customer service, data management, and operational support, with technical training in electronics and system support.
Key Achievements
- Managed customer accounts and facilitated loan applications, improving service efficiency.
- Assisted in operational tasks at Arcelor Mittal, supporting production processes on the hot strip mill.
- Captured and verified documents on SAP system, ensuring accuracy and compliance.
- Provided comprehensive customer support, leading to increased client satisfaction.
Experience
Handyman/ assistant for fitter
Picking lane. hot strip mill. roughing. capi
sales consultant
Attending to customer need by assisting with opening the following suggested accounts: Access account, Access save account, Access loan, Funeral plan, Service. Capturing of customer loan application forms using (SAP) AND (BDS) system. Provide a consistently high level of support to both the internal and external clients. Ability to operate in a high volume of work and pressurized environment
driver
signing and capturing documents on sap system