Versatile administrative professional with over 7 years supporting healthcare providers. Skilled in patient data management, billing, and office operations, with proven organizational and confidentiality skills.
Skilled in maintaining accurate patient records and managing sensitive medical documentation.
Proficient in handling reception duties, data capturing, and processing administrative forms efficiently.
Competent in using Microsoft Office Suite and medical practice management software systems.
Experienced in managing schedules, coordinating activities, and maintaining structured filing systems.
Vital Touch Physical Therapy Centres
Captured and updated patient information accurately using medical practice management software systems.. Processed high volumes of medical aid claims, authorisations and billing documentation in accordance with medical aid requirements.. Managed incoming and outgoing correspondence including email communication and document distribution.. Maintained structured manual and electronic filing systems to ensure effective records management.. Verified, processed and retrieved documentation upon request with high attention to detail.. Ensured safeguarding and confidentiality of sensitive patient records in compliance with data protection standards.. Coordinated appointment scheduling and diary management for physiotherapists.. Assisted with document control, tracking and administrative support within the practice.
Baby & Toddler Wellness Centre
Captured and maintained patient and vaccination records accurately.. Processed medical documentation and administrative forms efficiently.. Managed confidential filing systems and ensured proper record organisation.. Responded professionally to telephonic and in-person enquiries.. Assisted with COVID-19 visitor screening documentation and administrative record keeping.
Au Pair – Netherlands
Managed structured daily schedules and demonstrated strong organisational skills.. Maintained responsibility for planning and coordination of daily activities.. Adapted effectively within a multicultural working environment.
National Senior Certificate
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