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Thabo

Customer Service Assistant

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Randfontein, Gauteng, South Africa
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Competencies

Customer ServiceAdvanced

Skilled in delivering high-quality support, resolving issues, and building strong customer relationships.

Stock ManagementIntermediate

Experienced in receiving, booking, and organizing stock to ensure efficient retail operations.

CommunicationAdvanced

Effective communicator capable of engaging clients and team members clearly and professionally.

TeamworkIntermediate

Proven ability to collaborate effectively within team environments to achieve common goals.

Education

Training course
Boston business College
Completed 2005
Basic Education
Tswasungu secondary school
Completed 2001

Languages

Setswana
English

Summary

Dedicated customer service assistant with extensive experience in retail and call center operations. Skilled in stock management, client engagement, and team collaboration, committed to enhancing customer satisfaction and operational efficiency.

Key Achievements

  • Provided exceptional customer service, enhancing client satisfaction and retention.
  • Managed stock receiving and booking processes, improving inventory accuracy.
  • Supported store operations through efficient stock picking and packing.
  • Contributed to sales and merchandising efforts, increasing product visibility.
  • Completed relevant training to strengthen customer service and operational skills.

Experience

Customer Service Assistant

Lixil Africa
2019 - 2019

Call centre. receiving stock. customer service

Store Assistant

Lixil Africa
2015 - 2017

Receiving stock. picking. Packer. booking stock

Merchandiser

Trio data
2010 - 2012

Skills

Customer ServiceStock ManagementCommunicationTeamwork
Published on CazVid - Jun 10, 2026
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