This is my profileContact via CazVidThato
Sales Consultant at MTN with expertise in customer service and sales
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Competencies
Skilled in addressing customer needs promptly to ensure high satisfaction and loyalty.
Proven ability to promote products and meet sales targets in fast-paced environments.
Experienced in monitoring processes for compliance and supporting continuous improvements.
Accurate in recording and reviewing data to maintain integrity and support decision-making.
Proficient in Word, Excel, and PowerPoint for documentation, reporting, and presentations.
Education
Summary
Thato is a dedicated professional with hands-on experience in sales, customer service, and quality assurance. Skilled in fostering client relationships and supporting operational excellence, with a strong educational foundation from UNISA. Ready to contribute to organizational success.
Key Achievements
- Contributed to achieving team sales targets through effective product promotion
- Provided professional customer assistance, enhancing client satisfaction
- Ensured compliance with quality standards during process monitoring at Gauteng Department of Education
- Identified errors and supported process improvements, increasing operational efficiency
Experience
SALES CONSULTANT
Assisted customers with product selection and service enquiries in a professional manner. Promoted products and contributed to achieving team sales targets. Handled customer queries and resolved issues efficiently. Processed transactions and maintained accurate records. Ensured a positive customer experience and maintained store standards
Quality Assurer
Monitored processes to ensure compliance with established standards. Reviewed documentation for accuracy and completeness. Identified errors and supported process improvement efforts. Maintained accurate records and reports. Collaborated with team members to improve service delivery