The - Call Center Agent with versatile customer service experience

San José, San José, Costa RicaRemoteen

Gained experience in multiple call center roles including retentions, collections, sales, and technical support

Provided customer care and problem resolution in a remote work environment

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with a strong focus on customer care, technical support, and retention. Adept at managing diverse customer needs in remote settings.

Video Resume

Key Achievements

Adapted to diverse customer service scenarios, demonstrating flexibility and communication skills

Skills

Customer ServiceIntermediate

Experienced in handling customer inquiries, technical support, and retention strategies.

Communication SkillsIntermediate

Effective in engaging with customers and providing clear, helpful assistance.

Remote Work CapabilityIntermediate

Skilled in managing customer interactions and tasks independently from home.

Technical SupportBeginner

Basic ability to assist customers with technical issues using provided tools.

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