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The
Call Center Agent with versatile customer service experience
Video resume
Call Center agent
Have always been a people's person,nSo I enjoy helping my customer fix the matter as soon as possible and providing them the best care and helping them by being of use.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Experienced in handling customer inquiries, technical support, and retention strategies.
Communication SkillsIntermediate
Effective in engaging with customers and providing clear, helpful assistance.
Remote Work CapabilityIntermediate
Skilled in managing customer interactions and tasks independently from home.
Technical SupportBeginner
Basic ability to assist customers with technical issues using provided tools.
Summary
Experienced call center agent with a strong focus on customer care, technical support, and retention. Adept at managing diverse customer needs in remote settings.
Key Achievements
- Gained experience in multiple call center roles including retentions, collections, sales, and technical support
- Provided customer care and problem resolution in a remote work environment
- Adapted to diverse customer service scenarios, demonstrating flexibility and communication skills
Skills
Customer ServiceCommunication SkillsRemote Work CapabilityTechnical Support
Published on CazVid - Jul 3, 2025