This is my profileContact via CazVidThokozane
Agent at Zoom Fibre
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceIntermediate
Skilled in addressing customer inquiries and resolving issues efficiently to ensure client satisfaction.
Communication SkillsIntermediate
Able to convey information clearly and professionally in a fast-paced environment.
Problem SolvingBeginner
Capable of identifying issues and assisting in troubleshooting connectivity and service problems.
Team CollaborationIntermediate
Works effectively within a team to meet organizational goals and improve service delivery.
Education
Grade 12
Vulanindlela Secondary School
Languages
IsizuluNative
EnglishFluent
XhosaBasic
SothoBasic
Summary
Dedicated customer service agent with proven ability to handle client inquiries and resolve connectivity issues. Skilled in communication and team collaboration, committed to enhancing customer satisfaction.
Key Achievements
- Successfully managed customer interactions and service requests at Zoom Fibre
- Maintained high customer satisfaction through effective communication
- Contributed to team efforts in resolving connectivity issues promptly
Experience
Agent
Zoom Fibre
Skills
Customer ServiceCommunication SkillsProblem SolvingTeam Collaboration
Published on CazVid - Jun 2, 2026