Thokozani - Credit Manager with 5+ years in Financial and Retail Sectors

Soweto, Gauteng, South Africaen

Successfully managed debt collection processes, reducing overdue accounts and improving cash flow.

Built and maintained strong customer relationships, enhancing repayment rates and minimizing bad debts.

Published on CazVid

Summary

Experienced in debt collection, credit management, and customer relations within retail and financial sectors. Proven track record of improving cash flow and reducing bad debts through strategic collection efforts and relationship building.

Key Achievements

Led credit management initiatives to optimize debt recovery and improve financial health of the organization.

Skills

Debt CollectionAdvanced

Expertise in implementing effective strategies to recover overdue payments and reduce bad debts.

Customer Relationship ManagementAdvanced

Skilled in maintaining positive client relations to ensure repeat business and timely payments.

Financial AnalysisIntermediate

Capable of assessing debtor accounts to identify risk and prioritize collection efforts.

Administrative SkillsIntermediate

Proficient in handling documentation, filing, and data entry to support financial operations.

Languages

Zulu

Experience

Assistant Admin

Malesela Taihan Electric Cable

2010 - 2010

Typing. Filling. Taking mines

Ledger/Debt Collection

Lewis Store

2011 - 2018

To collect on arrears account. obtain p.t.p (promise to pay). collect total due. educate customer with non-payment consequences which are bad debts on ITC. keep good relationship with customer

Credit manager

Lewis Store

2018 - 2020

To make sure the book is dropping on those following Bad Debts. Doubtful Debts. Slow Payers. Missed First Instalment. Cash collection. Build relationship with customer. Collect total due amount