Dedicated In-store Ambassador with hands-on experience in customer assistance, issue resolution, and data management within banking. Proven ability to communicate effectively and resolve customer issues efficiently while maintaining compliance and confidentiality.
Provided customer assistance in banking environments, handling inquiries, complaints, and account updates.
Resolved customer issues effectively while adhering to service level agreements and regulatory standards.
Communicated clearly with customers and team members to ensure understanding and high-quality service delivery.
Captured and verified customer data accurately within banking systems and CRM platforms.
Tyme Bank
Assisted customers with account enquiries, banking products, transactions, and general support, Resolved customer issues and complaints efficiently while meeting service level agreements, Captured, verified, and updated customer information accurately on banking systems and CRM platforms, Ensured...
Commercial Studies
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