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Thuso
Operational Manager / Supervisor with 6+ years of experience in security, retail, and facility management
Video resume
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Competencies
Experienced in overseeing daily business operations, staff management, and client relations across multiple industries.
Skilled in enforcing safety protocols, conducting site inspections, and ensuring regulatory adherence in construction and cleaning sectors.
Proven ability to address customer needs, resolve queries, and improve customer satisfaction in retail and food service environments.
Capable of managing teams, assigning tasks, and ensuring productivity and safety at work sites and operational environments.
Education
Languages
Summary
Dedicated operational leader with expertise in security, retail, and maintenance sectors. Proven track record in managing teams, enhancing safety standards, and streamlining processes to improve efficiency and customer satisfaction.
Key Achievements
- Led safety and operational compliance as Site Foreman and Safety Officer, ensuring workplace safety standards.
- Optimized store operations at Burger Bistro, resulting in increased sales and improved weekly specials.
- Managed pest control solutions effectively at Eco Solutions, enhancing client satisfaction through tailored evaluations.
- Supervised security operations and client relations at lnkwe Security Services, maintaining high service standards.
- Streamlined stock packing and dispatch processes at UPD Lea Glen, improving accuracy and efficiency.
Experience
Grade 12
Construction Contractor
Drivers License + PrDP
Pest Control Technician
Setting Up traps and servicing them. Doing evaluation on-site for best solution on pest control needed.
Picker and Packer
Packing Stock according to the picking sheet. Packing the stock according and moving it to the dispatch bay, according to the stock sheet.
Operational Manager / Supervisor
Site visits and compiling ground roasters. Attending to client queries. Checking time sheets and Company equipment.
Shop Manager
Daily Operations of the Store. Attending to customers. Ordering Stock as required. Loading Invoices on the store system. Improving sales and updating weekly specials.
Site Foreman / Safety Officer
Ensuring employees wear proper Safety Uniform. Checking stock for weekly work to be done. Completing weekly report for work done and work to be done.
Skills
Video Transcript
Video Transcript 1
Hello, yes, the problem that I had once on the road was when I got a flat tyre and we were driving along the N3. It was later on in the evening. It was not pretty much of a problem. First gave the office the call to report that there's a flat tyre and then from there, put up the triangle and then check up the car to remove the flat tyre and put on the spare wheel. And before we proceeded also, I was with my assistant. Before proceeding, we also had to call the office that we replaced the flat tyre and put in the spare wheel before we proceeded to notify them so that they'll be able to track us out on the road.