Dedicated professional with experience in healthcare and travel sectors, specializing in patient outreach, customer service, and reservations. Fluent in English and Spanish, committed to enhancing client satisfaction and operational efficiency.
Skilled in providing empathetic, efficient support to diverse clients across multiple industries.
Proficient in bilingual communication, ensuring clear understanding and effective information exchange.
Experienced in managing appointments and reservations with attention to detail and customer satisfaction.
Capable of troubleshooting issues promptly to ensure seamless service delivery.
Thirdway health
Patient Outreach & Scheduling, Call eligible patients (typically Medicare beneficiaries) who are due or overdue for their Annual Wellness Visit., Educate patients on the purpose and benefits of the AWV., Verify patient interest and availability.
SITEL
Customer service front line., Provide information., Make appointments with potential customers.
IGT SOLUTIONS
Provide information about flights, hotels and rental cars., Make reservations, take payments, change ticket information, place tickets on hold, process refunds and basic troubleshooting.
High School
International business
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