Experienced in client support, sales, and lead generation across various industries. Skilled at building relationships, resolving issues efficiently, and contributing to team goals.
Handled inbound and email-based customer inquiries across multiple platforms, ensuring satisfaction and issue resolution.
Generated leads, scheduled appointments, and participated in sales meetings, contributing to team revenue targets.
Provided clear and professional communication in customer interactions and team collaborations.
Maintained detailed CRM records and managed inventory, supporting operational efficiency.
Symbio Energy – USA (Remote)
Generated and qualified leads for a top-performing sales representative., Scheduled high-quality sales appointments with qualified prospects., Maintained CRM records and collaborated with sales teams.
Teleperformance
Provided high-quality customer support for Walmart customers through inbound phone calls, assisting with order issues, refunds, account inquiries, and general support in a high-volume environment., Delivered email-based customer support for Stripe, handling billing inquiries, account issues,...
Vivint
Achieved monthly sales goals exceeding $7,000 USD., Handled customer inquiries, retention, and upselling.
Lioness Skin care, Los Angeles
Provide excellent customer service by offering professional assistance., Resolve problems and respond to customer inquiries in a friendly manner., Inventory management., Participation in sales meetings and company updates.
Audio and Sound Technician
High School Diploma
Resolved customer service issues across multiple platforms, ensuring first-contact resolution and customer retention.