Professional profile
Operate, monitor, and troubleshoot biomanufacturing equipment and upstream processes, including bioreactors, centrifuges, protein-A chromatography systems, and filtration units.. Follows SOPs and batch records to perform upstream manufacturing activities while maintaining and adhering to cGMP compliance.. Assist with process improvement initiatives and collaborate with cross functional teams including engineering, S&T, quality assurance and purification in chromatography activities.. Participate and assist various clinical and commercial downstream purification processes, including UF/DF, Capto Q Chromatography, bottling operations, Poros XS chromatography and pH Viral Inactivation.
Supported patients, families and caregivers by providing them with educational materials, such as cancer therapy resources, nutrition packets or support group/program resources to enhance the patient experience.. Utilized the Dana-Farber Quick-Base platform to track and create various patient resources such as Hope Bags, E-library cards, and Rounding Packets.. Monitored and tracked Hands-On-Care Tracking Logs and Volunteer COVID-19 Attestation Forms, Daily-Usage Monitor Screening, and E-Library Card Reports.
Provided patient care, support pharmacists in managing drug therapy regimens for individual patients, manage medication accuracy, and ensure efficient service for patients.. Scheduled medication deliveries for patients and refill calls, assisted in shipping and handling.. Answered phone calls from patients, doctors, and insurance companies regarding prescription inquiries.. Triaged and faxed prescription rejection to specialty mail order services by utilizing specialty triage forms with rejection status and diagnosis code(s) attached to triage forms.. Processed prescriptions through Rx connect for data entry review and production.. Process copay assistance and benefits verification.
Assisted students with financial concerns, immunization inquires, manage appointments, and support administrative tasks such as photocopying, scanning, and filing documents.
Supported office operations, data entry, assisted in organizing and maintaining office files, inventory and records.