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Customer Service & Administrative Support at North-West University
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Competencies
Skilled in assisting clients and students, resolving issues professionally, and ensuring positive experiences.
Experienced in front-desk operations, registration assistance, and general inquiry management.
Able to assist with stock organization, receipt, and inventory accuracy in a warehouse setting.
Proficient in Word, Excel, and PowerPoint for documentation, data management, and presentations.
Education
Summary
Motivated social sciences graduate with hands-on experience in student support, inventory management, and team collaboration. Skilled in Microsoft Office with a strong customer-oriented approach.
Key Achievements
- Assisted over 100 first-year students with registration, enhancing their onboarding experience.
- Provided front-desk support, resolving student inquiries professionally and efficiently.
- Ensured inventory accuracy and maintained a safe working environment as part of the warehouse team.
Experience
Orientation & Reception Support Volunteer
Assisted 100+ first year students with registration and campus navigation. Provided front-desk support and responded to general inquiries. Helped resolved student concerns calmly and professionally. Managed time effectively during high-pressure orientation periods. Worked collaboratively with staff and student mentors.
Warehouse Assistant
Assisted with packing and receiving stock. Checked and organized inventory to ensure accuracy. Maintained and a clean and safe working environment. Worked as part of a team to meet daily targets