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Competencies
Demonstrated experience with Communication Skills.
Demonstrated experience with Interpersonal Skills.
Demonstrated experience with Organizing Skills.
Demonstrated experience with Planning Skills.
Demonstrated experience with Leadership skills.
Education
Languages
Summary
Professional profile
Experience
Branch Manager
Manage staff members (10-20). Training of staff on different exercises of the company (Health & Safety, Customer Service, Stock handling, Firefighting, Till operation and General Assistance). Implementation of a range on promotions. Ordering of stock and Receiving suppliers deliveries. Distribute stock to storage and sales floor. Allocating merchandising points for new lines. Capturing invoices. Cash, Banking and general ledger. Staff pay-outs. Deal with customer queries and complaints. Arrange monthly staff meetings. Handling store cases and disciplinary or/and terminations. Analyzing profits and loss. Operating SAP system/obs. Ensuring online compliance on the following (fire prevention, occupational heal & safety and health & safety). Report to the Regional Manager and Regional Admin
Assistance Manager/Admin Manager
Managing Staff Schedules. Balancing Staff hours and pay-outs on the system. Cash and Banking. Filling of cash office. Handling of cash and handover to cash collectors. Declarations of cash undertakings
Trainee Manager
Train in various departments of the company. Completion of trainer manual on the following (Groceries, Receiving department, Fresh foods department, Front end department, Cash office department, Management, Health and safety)
General assistance/cashier
Working as a front cashier and wring up goods in exchange for cash. Packing floor according to company requirements (Layout given by company). Check expiry dates and stock count. Helping customers with various items and expertise of the products. Offering the best customer service and courtesy required by the company. Maintaining best customer service at front end required by the company. Educating customers and helping them with the decision on the product/s
Sales Consultant
Selling loans. Liaise with clients about products offered by the bank. Helping customers with various items and expertise of the product. Maintaining the best customer service. Assisting with paper work to be completed when applying for the loan. Do follow ups on clients if they are happy with the product/s