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Customer Service & Early Childhood Support Specialist in Johannesburg
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Competencies
Skilled in delivering friendly, prompt, and effective service to diverse customers.
Proficient in managing cash transactions and operating POS systems accurately.
Assisted in lesson planning and classroom management to promote a safe learning environment.
Effective in supporting team efforts across diverse roles and environments.
Capable of handling multiple responsibilities efficiently in fast-paced settings.
Education
Summary
Dedicated professional with hands-on experience in customer service, cash handling, and early childhood support. Adept at creating positive experiences and maintaining safety standards. Committed to continuous improvement and teamwork.
Key Achievements
- Efficiently managed customer transactions and maintained high service standards at McDonald's.
- Supported classroom activities and ensured a safe learning environment for young children.
- Assisted in glass repair projects, maintaining quality and safety standards.
- Processed sales transactions accurately, contributing to store efficiency and customer satisfaction.
Experience
Cashier & Customer Service
Process customer orders efficiently using POS systems. Handle payments and issue accurate change. Maintain cleanliness of the cashier area and dining space. Provide friendly and prompt service to all customers. Upsell products and promotions where applicable. Follow health, hygiene, and safety procedures at all times
Assistant Teacher for Grade R & Cleaner
Assisted lead teacher with lesson planning and daily activities. Supported learners with educational and emotional needs. Monitored children’s behavior and ensured a safe classroom environment. Helped with classroom setup, materials, and learning aids. Maintained hygiene and cleanliness of classrooms and bathrooms. Engaged with parents during drop-off and pick-up times professionally
Cashier
Processed sales transactions and handled customer payments. Provided product information and resolved customer concerns. Maintained till accuracy and balanced cash daily. Ensured cleanliness and order at the checkout area. Monitored front-desk merchandise for restocking. Trained junior cashiers and enforced customer service protocols
Glass Repair Assistant
Assisted in repairing cracked and chipped glass surfaces. Prepared and cleaned glass materials for repair and handling. Supported senior technicians in customer repair projects. Maintained work area organization and tool storage. Inspected finished work to meet safety and quality standards. Provided clients with clear information on repair outcomes