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Tye
Virtual assistant with 4 years call center experience in customer support
Video resume
Virtual assistant
Hi I'm Tye I have about 4 years call center experience, except a 6 month personal leave I had to take in 2016 from 2015 till 2019 I worked at Alorica, in ATT technical support then customer care then, Briova specialty pharmacy and the account in 2017 switched to, Cox communications technical support in Att customer care I was too in my sight and in Cox communications I was to. I can't wait to get hired on at your prestigiouse company.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Provided technical support and customer care at major telecommunications and healthcare companies.
Technical SupportAdvanced
Handled technical issues for AT&T and Cox Communications, ensuring quick resolution for clients.
Call Center OperationsIntermediate
Operated in high-volume call center environments managing diverse customer inquiries.
Healthcare SupportIntermediate
Supported patients and provided assistance within Briova specialty pharmacy.
Client CommunicationAdvanced
Communicated effectively with clients, ensuring clarity and customer satisfaction.
Summary
Professional with nearly 4 years of call center experience in technical support and customer care across telecommunications and healthcare sectors, including roles at Alorica, AT&T, Briova pharmacy, and Cox Communications.
Key Achievements
- Worked at Alorica from 2015 to 2019 in roles including AT&T technical support, customer care, Briova specialty pharmacy, and Cox communications technical support.
- Rehired after a 6-month leave in 2016, demonstrating reliability and commitment in call center roles.
- Consistently engaged in technical support and customer service, maintaining site leadership in technical support and customer care.
Skills
Customer SupportTechnical SupportCall Center OperationsHealthcare SupportClient Communication
Published on CazVid - Jul 3, 2025