Dedicated support professional with experience across customer service channels, emphasizing teamwork, empathy, and tech efficiency. Proven ability to adapt and learn quickly in technical environments.
Handled various customer interactions via phone, chat, and email, ensuring effective support.
Utilized Microsoft Office tools and demonstrated tech savviness in support roles.
Collaborated effectively with team members to achieve shared objectives and maintain a positive work environment.
Expressed accessibility and enthusiasm in interactions, contributing to customer satisfaction.
Epic Games
Proctor U
Intouch 24/7
UCENM
High School
Marketing course for entry level
Teacher virtual assistant
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Applied empathic skills to better understand and support customer needs.
