Dedicated professional with expertise in financial analysis, customer service, and team leadership. Proven ability to optimize accounts management and deliver accurate reports. Bilingual with a commitment to efficiency and client satisfaction.
Skilled in analyzing financial data to identify trends and improve accounts receivable processes.
Experienced in providing effective support via chat and calls, ensuring client satisfaction.
Led teams in sales and department management, fostering collaboration and achieving targets.
Proficient in preparing detailed reports and managing multiple tasks with responsibility.
GA Solutions/Therabody
I was in charge of accounts related to golf clubs and gyms in the US., Analysis of monthly financial reports to identify trends in accounts receivable., Excel reports to ensure accurate payment recording and tracking.
GGA Solutions/MintMobile
Customer support via chat/calls related to prepayment plans, tracking packages, and enquiries by the client.
S-mart
Grocery department leader with a team of suppliers., Quality control of the processes and services offered by the company., Performing monthly closings and preparing reports for management reporting.
Telmex
I had a team of people under my leadership to perform services sales., Experience in managing sales teams to achieve monthly goals., Training and mentoring new sales team members.
High School
High School
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