Cé - Customer Support & Operations Specialist with 5+ years in client coordination

Coordinated dispatch and tasks prioritization for efficient operations in client service environments.

Handled multiple customer queries and requests via digital channels, ensuring timely responses and issue resolution.

Utilized CRM, messaging platforms, and Microsoft Office tools to organize workflows and track interactions.

Maintained clear and effective communication with clients, teams, and external partners in diverse roles.

Coordinated communication between clients, internal teams, and external partners., Managed multiple requests simultaneously, prioritizing tasks to ensure timely execution., Maintained accurate records, logs, and client information., Resolved issues quickly to maintain customer satisfaction.,...

Managed high volumes of customer messages and service requests through WhatsApp, Messenger, and email., Prioritized incoming requests and ensured timely responses., Documented interactions and tracked follow-ups for reporting purposes., Supported clients across different industries in fast-paced...

Coordinated customer requests, bookings, and internal operations., Communicated directly with clients to provide updates and resolve issues., Maintained accurate operational records and customer data.