Valentina - Customer Service Representative with diverse communication skills

Chía, Cundinamarca, ColombiaRemoteen

Provided customer support via phone, chat, and email in various roles.

Transferred to different departments to resolve diverse issues.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service professional with hands-on experience across multiple communication platforms and departments.

Customer ServiceIntermediate

Handled customer inquiries and issues through multiple communication channels.

Communication SkillsIntermediate

Effectively communicated with customers in person, via phone, chat, and email.

Problem SolvingIntermediate

Transferred issues across departments and provided solutions to resolve customer concerns.

AdaptabilityIntermediate

Adapted to different departments and problem types to meet customer needs.