This is my profileContact via CazVidValeria
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Competencies
Demonstrated experience with Bilingual Customer Support (Spanish / English).
Demonstrated experience with Cryptocurrency Troubleshooting.
Demonstrated experience with Conflict Resolution & Complaint Handling.
Demonstrated experience with Sales Techniques.
Demonstrated experience with Legal Documentation Management.
Education
Languages
Summary
View Valeria's professional profile on CazVid.
Experience
Customer Service Representative
Resolved technical and transactional issues for international users., Provided guidance on platform features while ensuring compliance and security., Consistently met KPIs and maintained high satisfaction ratings.
Sales Representative (Cold Calling)
Conducted outbound calls to generate leads and convert prospects., Built rapport with potential customers and improved contact-to-close rate.
Legal Assistant
Managed legal documentation for bankruptcy and uncontested divorce cases., Maintained confidentiality and accuracy in all legal records., Supported legal team with research and client communications.
Customer Service Associate
Assisted customers with orders, returns, and technical issues., Handled escalated complaints and ensured quick resolution.
Customer Service & Sales Agent
Delivered tailored product recommendations, increasing customer engagement and driving conversions., Resolved customer inquiries and complaints efficiently, maintaining high satisfaction ratings., Consistently exceeded monthly sales targets while upholding excellent service standards., Balanced consultative sales techniques with empathetic customer care to build long-term client relationships.