This is my profileContact via CazVidValeria
Customer Service & Sales Specialist with diverse client interaction experience
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and solutions to clients in telecom and billing environments, ensuring customer satisfaction.
Communication SkillsExpert
Utilized soft skills like friendliness, honesty, and respect to build rapport and effectively assist clients.
Sales & Commercial AdvisoryIntermediate
Advised clients and managed commercial interactions, contributing to business development efforts.
Leadership & ResponsibilityIntermediate
Demonstrated responsibility and leadership qualities in team settings and client interactions.
Education
ACADEMIC BACHELOR
EDUCATIONAL MARCO FIDEL SUAREZ
Completed 2015
Languages
EnglishB2 - C1
SpanishNative
Summary
Experienced in client advisory, billing support, and telecommunications with strong soft skills. Known for friendliness, honesty, and leadership in customer-centric roles across telecommunications and customer service industries.
Key Achievements
- Served in multiple roles including Commercial Advisor, SME, and Billing Advisor across telecommunications and customer service sectors.
- Accumulated a broad skill set encompassing client communication, team leadership, and problem resolution.
- Developed strong soft skills such as charisma, honesty, responsibility, and leadership, applicable across varied customer-facing roles.
Experience
Commercial advisor
EMTELCO S.A
Agent and SME
IQOR
Billing advisor
TASKUS
Skills
Customer ServiceCommunication SkillsSales & Commercial AdvisoryLeadership & Responsibility
Published on CazVid - May 17, 2026