Valeria - Administrative and Recruitment Professional at American Business College

Bogotá, Bogota D.C., ColombiaRemoteen

Streamlined user process management, improving efficiency in scheduling and record updates.

Coordinated academic recruitment efforts, enhancing student enrollment and engagement.

Published on CazVidOpen to remote

Summary

Dedicated professional with experience in user process management, academic recruitment, and administrative support. Skilled in digital record management and empathetic communication, committed to enhancing operational efficiency and user satisfaction.

Key Achievements

Provided digital administrative support, ensuring smooth remote operations and conference transcription.
Managed medical records and appointment scheduling, improving patient data accuracy and service delivery.

Skills

User Process ManagementAdvanced

Expertise in managing user workflows, scheduling, and follow-ups to optimize operational efficiency.

Database ManagementIntermediate

Proficient in updating and maintaining digital records, ensuring data accuracy and accessibility.

Empathetic CommunicationAdvanced

Skilled in delivering compassionate support and clear communication to diverse users.

Administrative SupportAdvanced

Experienced in coordinating appointments, managing documentation, and supporting interdisciplinary teams.

Languages

Spanish

Experience

Academic Virtual Assistant | Recruitment Coordinator

American Business College

Managed user processes including scheduling, follow-up, remote reception, and record updates.. Coordinated academic recruitment and provided digital administrative support.. Transcribed conferences and prepared internal reports.. Handled database management, internal CRM, and academic process control.

Administrative Assistant | Customer Service | Data Management

Sothysalud IPS S.A.S

Provided reception, guidance, and support to users.. Coordinated appointments, managed medical records, and oversaw documentation processes.. Updated databases and supported interdisciplinary administrative tasks.. Handled requests and resolved priority cases.