Valery - Customer Service & Hospitality Professional in Medellín

Medellín, Antioquia, Colombiaen

Provided personalized customer support, enhancing client satisfaction and loyalty.

Managed orders and reservations efficiently, ensuring smooth restaurant operations.

Published on CazVid

Summary

Dedicated to delivering exceptional customer experiences across hospitality and service sectors. Skilled in communication, multitasking, and teamwork, with a strong foundation in client support and operational efficiency.

Key Achievements

Conducted effective communication with children and parents, fostering a positive learning environment.
Handled cash transactions accurately, supporting financial processes in a fast-paced setting.

Skills

Customer ServiceAdvanced

Expertise in engaging clients, resolving inquiries, and ensuring excellent service experiences.

CommunicationAdvanced

Effective communicator with children, parents, and colleagues in diverse settings.

Multitasking & AdaptabilityIntermediate

Skilled in managing multiple responsibilities, including customer support and kitchen assistance.

Teamwork & CollaborationIntermediate

Proven ability to support team efforts and adapt to various roles as needed.

Languages

Inglés(C1)

Experience

Atención a clientes

Catering independiente

Atención y comunicación directa con clientes.. Elaboración de presupuestos y cotizaciones.. Gestión de pedidos y seguimiento de solicitudes.. Resolución de dudas y requerimientos.

Mesera y Cajera

Restaurante

Atención directa a clientes y toma de pedidos.. Manejo de caja y procesamiento de pagos.. Resolución de dudas y apoyo en la experiencia del cliente.. Apoyo en cocina como auxiliar cuando era necesario.. Trabajo en equipo en un entorno dinámico y de alta demanda.

Instructora de natación

Primera infancia

Comunicación efectiva con niños y padres.. Orientación y acompañamiento durante las clases.. Manejo de situaciones y atención a necesidades de los usuarios.