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Customer Service & Hospitality Professional in Medellín
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Competencies
Expertise in engaging clients, resolving inquiries, and ensuring excellent service experiences.
Effective communicator with children, parents, and colleagues in diverse settings.
Skilled in managing multiple responsibilities, including customer support and kitchen assistance.
Proven ability to support team efforts and adapt to various roles as needed.
Education
Languages
Summary
Dedicated to delivering exceptional customer experiences across hospitality and service sectors. Skilled in communication, multitasking, and teamwork, with a strong foundation in client support and operational efficiency.
Key Achievements
- Provided personalized customer support, enhancing client satisfaction and loyalty.
- Managed orders and reservations efficiently, ensuring smooth restaurant operations.
- Conducted effective communication with children and parents, fostering a positive learning environment.
- Handled cash transactions accurately, supporting financial processes in a fast-paced setting.
Experience
Atención a clientes
Atención y comunicación directa con clientes.. Elaboración de presupuestos y cotizaciones.. Gestión de pedidos y seguimiento de solicitudes.. Resolución de dudas y requerimientos.
Mesera y Cajera
Atención directa a clientes y toma de pedidos.. Manejo de caja y procesamiento de pagos.. Resolución de dudas y apoyo en la experiencia del cliente.. Apoyo en cocina como auxiliar cuando era necesario.. Trabajo en equipo en un entorno dinámico y de alta demanda.
Instructora de natación
Comunicación efectiva con niños y padres.. Orientación y acompañamiento durante las clases.. Manejo de situaciones y atención a necesidades de los usuarios.