2022 - 2024
Legal Intern/ Legal Assistant
Bernardino Diaz Ochoa Bufete León
Provided legal support to over 50 clients in diverse areas including Civil, Labor, Criminal, and Family Law., Drafted and reviewed more than 30 legal documents including claims, agreements, and motions., Participated in 10+ judicial hearings and supported attorneys with case preparation., Improved client intake and follow-up workflows, reducing response time and enhancing client satisfaction., Supported conflict resolution efforts through negotiation techniques and case analysis.
2018 - 2019
Store Administrator
Valeria’s Shop
Managed daily store operations, inventory control, and customer interactions., Conducted regular stock audits and ensured optimal product availability., Delivered consistent customer satisfaction through personalized service and effective problem solving., Trained and supervised junior staff, fostering a supportive and productive environment.