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Valeska
Customer Service Agent with experience in banking support
Video resume
CazVid LLC
Customer Service agentn
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Delivered support to banking customers, resolving issues and managing complaints.
Communication SkillsIntermediate
Communicated effectively in English, assisting customers and explaining banking processes.
Quick LearningIntermediate
Adapted rapidly to new support protocols and customer scenarios.
Problem SolvingIntermediate
Addressed customer concerns related to credit cards and banking services.
Summary
Customer service agent experienced in banking support, with skills in handling credit card issues and managing difficult interactions.
Key Achievements
- Provided blended support to bank customers handling credit card issues and customer complaints
- Managed difficult customer interactions effectively demonstrating communication skills
- Quickly adapted to new information and workflows, enhancing service delivery
Skills
Customer ServiceCommunication SkillsQuick LearningProblem Solving
Published on CazVid - Jul 3, 2025