November 2021 - May 2023
Agent support
Teleperformance
Offer assistance to clients and agents in the United States and Canada, resolving their requests in whatever situation they may be in., Help customers when they are victims of fraud and provide a little assistance related to technical issues., Resolve customer complaints or answer customer questions regarding policies and procedures., Help the customer by going to the correct department for the resolution about the operation of the computer software or hardware to solve problems., Helped customers in both English and Spanish.
January 2019 - February 2020
Customer service
Dominas Pizza
Prepared food for customers and helped with the general cleaning of the store.