Vhahangwele - Administrative Professional with over 10 years of experience in office management, customer service, and sales

Expert in managing daily office operations, scheduling, correspondence, and maintaining records efficiently.

Proven ability to address customer inquiries, resolve complaints, and build strong client relationships.

Experienced in promoting products/services, achieving sales targets, and supporting marketing initiatives.

Proficient in Microsoft Office Suite, SAP, and online research tools for efficient data management.

Manage daily office operations, including scheduling, correspondence, and filing.. Maintain accurate financial and bookkeeping records.. Handle incoming calls and queries with professionalism.. Support management with minute-taking, reporting, and document preparation.

Promoted products and services to new and existing clients, achieving sales targets.. Developed client relationships through excellent communication and follow-ups.. Contributed to marketing campaigns and strategies to drive customer acquisition.. Improved customer retention by providing tailored solutions.

Assisted customers with inquiries, account information, and service requests.. Handled high volumes of inbound and outbound calls while maintaining professionalism.. Resolved customer complaints and ensured quick problem resolution.. Captured and updated client information accurately in company systems.. Maintained strong customer relationships through effective communication and support.