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Logistics Billing & Operations Manager with 10+ years in Air & Customs Logistics
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Competencies
Managed complex billing processes for import/export, client-specific practices, and multiple country clusters.
Coordinated cargo documentation, customs compliance, and shipment procedures across diverse regions.
Supervised and delegated daily operations to teams in logistics and billing, ensuring operational excellence.
Ensured timely submission of import guarantees and adherence to customs requirements for US-bound cargo.
Implemented exclusive billing practices and optimized workflow for specific client and regional needs.
Education
Languages
Summary
Experienced logistics billing and operations leader specialized in air logistics and customs clearance, with strong skills in team management, process optimization, and compliance.
Key Achievements
- Supervised enterprise-level billing operations and delegated tasks as Revenue Care Manager at Kuehne Nagel.
- Managed and coordinated billing processes across multiple regions, including North America, Latin America, and multiple Clusters, enhancing operational consistency.
- Led multiple teams including invoicing and LATAM cargo operations, ensuring compliance with customs and border regulations.
Experience
Revenue Care Manager | Team Lead
Supervised and delegated daily billing operations at the enterprise level.
Invoicing CA/MX Team Lead
Managed billing processes for import and export operations to Canada and Mexico., Implemented exclusive billing practices for a specific client, ensuring excellence.
Invoicing SCA Team Lead
Coordinated billing across three clusters: Andean, Southern Cone, and Central America, covering 16 different countries.
Invoicing Siemens and PSF HAWB Team Lead
Responsible for billing clients in the United States, Canada, and Mexico., Oversaw the creation of PSF HAWB (House Air Waybill) and invoice loading.
LATAM Team Lead
Responsible for batch creation for all air cargo shipments to Brazil., Oversaw document scanning, order updates, vinculations (via the E-COMEX system), warehouse lists, dispute resolution, and supplier invoice checks., Managed the timely submission of import guarantees (ISF) to Customs and Border Protection (CBP) for cargo destined to the United States., Ensured that ISF filings were completed at least 24 hours prior to cargo loading onto a vessel bound for a U.S. port.