Experienced data analyst specializing in transforming complex data into actionable insights to support strategic decision-making in finance and healthcare sectors.
Applied statistical techniques to interpret complex datasets and support strategic initiatives.
Utilized SQL for querying large databases to extract, manipulate, and analyze data efficiently.
Created dashboards and visual reports using tools like Tableau and Power BI to communicate insights.
Worked with statistical tools such as R and Python for data modeling and predictive analytics.
UNITED CDL TRAINING SCHOOL LLC
Promoted CDL training programs, Guided students through enrollment and ELDT compliance, Coordinated DMV appointments, Verified licensing eligibility, Maintained accurate records, Provided ongoing support to ensure student satisfaction and program completion.
AT&T BUSINESS
Diagnosed and resolved internet connectivity issues, Configured static IPs, Managed escalations, Scheduled technician visits, Ensured timely resolutions, Delivered clear, customer-focused communication under pressure.
RUSSO KARL WIDMAIER & CORDANO PLLC
Managed appointment scheduling, Coordinated court dates, Provided translation support as needed, Ensured efficient communication between clients and legal staff, Contributed to smooth case preparation and office operations.
High School Diploma
Criminal Justice
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Managed end-to-end data projects, coordinating with stakeholders and ensuring timely delivery.