MCCT / ROHA SMG
Developed a personalized, trust-based approach to customer interactions, resulting in recurring sales and long-term client satisfaction., Provided detailed pre- and post-sale support tailored to individual client needs., Built strong interpersonal relationships through active listening and clear communication.
Self-Employed
Managed all aspects of business operations, including service contracts, scheduling, and route planning., Minimized costs through strategic route optimization and efficient time management., Maintained exceptional punctuality and reliability, earning consistent customer satisfaction.
Colegio Instituto Gamaliel
Designed interactive English learning sessions focused on communication and comprehension., Provided personalized tutoring to enhance students’ confidence and fluency., Fostered a positive, engaging environment for individual and group learning.
Global Telesourcing Mexico
High School Diploma
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Excelled in sales and customer satisfaction by identifying client needs and delivering customized solutions., Utilized CRM tools to manage leads, maintain client data, and ensure efficient follow-up., Handled sensitive U.S. customer information (credit card, SSN) with the highest professionalism.
Natural English
Increased student participation by 200% through creative teaching methods., Supported the growth of multiple training centers, motivating students and staff to reach learning goals., Promoted a fun, confidence-building learning experience for English language acquisition.
