A dedicated professional with over 10 years of experience in customer service, technical support, and team supervision across multiple industries including legal, aviation, and telecommunications. Skilled in resolving complex issues, managing client interactions, and leading teams to deliver...
Provided customer support and technical assistance across multiple roles and industries, demonstrating strong communication skills.
Resolved technical issues in telecommunications and airport operations, ensuring customer satisfaction.
Supervised customer service teams and personnel, overseeing daily operations and support delivery.
Engaged in sales activities and maintained client relationships in various sales roles.
Communicated effectively in Spanish and basic English, supporting diverse customer bases.
Morgan & Morgan
Morgan & Morgan
Premiere Shore Operations Center
CCD Dominicana
GBS International o Veltrex
Alorica
CallMax Dominicana
United Nearshore Operation U.N.O.
Sykes.com
Xerox or CONDUENT (for Sprint)
Lic. Administración de Empresas
Técnico en Programación de Comp
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