Victor - Bilingual Sales & Customer Service Specialist with 6+ years in Contact Centers

Ciudad de México, Ciudad de México, MéxicoRemoteen

Over 6 years of experience in customer service, sales, and technical support roles.

Consistently handled inbound and outbound calls, including sales closure via credit card or cash.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced bilingual professional with over six years in customer service, sales, and technical support, seeking remote inbound call center roles.

Developed strong communication skills and technical support knowledge applicable in remote customer service environments.

Customer ServiceAdvanced

Provided comprehensive support to customers, managing inquiries and resolving issues efficiently.

SalesIntermediate

Conducted sales calls and closed sales transactions using credit cards and cash directly over the phone.

Bilingual CommunicationAdvanced

Utilized fluent Spanish and English skills for effective communication with diverse customer bases.

Technical SupportIntermediate

Provided Level 1 technical assistance to customers, troubleshooting common issues remotely.