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Customer Service Specialist with bilingual proficiency and Microsoft Office expertise
Video resume
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Contact
La Cruz de Hierro, Santo Domingo Province, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered excellent customer service, handling inquiries and support efficiently.
Bilingual CommunicationAdvanced
Communicated fluently in English and Spanish, supporting diverse client needs.
Microsoft Office SuiteIntermediate
Proficient in Word, Excel, and Outlook to facilitate documentation and communication.
Phone SupportAdvanced
Handled inbound calls, providing timely assistance and maintaining professionalism.
Education
High School Diploma
South Plantation High
Human Relations
Centro de Capacitación para el Desarrollo
Customer Support
Centro de Capacitación para el Desarrollo
Languages
SpanishBilingual
EnglishBilingual
Summary
Dedicated customer service professional with experience in bilingual communication and office software. Skilled in providing exceptional support and managing inquiries efficiently to enhance client satisfaction.
Key Achievements
- Provided bilingual customer support, enhancing communication efficiency and client satisfaction.
- Demonstrated proficiency in Microsoft Office Suite, supporting daily operational tasks.
- Managed customer inquiries via phone, ensuring issue resolution and positive experience.
Experience
Language Line
January 2005 - December 2006
Skills
Customer ServiceBilingual CommunicationMicrosoft Office SuitePhone Support
Published on CazVid - May 17, 2026